Terms of Service

Terms and conditions for using our website and services

Effective Date: January 1, 2026

Last Updated: June 24, 2026

1. Acceptance of Terms

Welcome to ADVANCED PERIO CONCEPTS INC. By accessing or using our website at advancedperioconcepts.com (the "Site") and our dental services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or Services.

These Terms constitute a legally binding agreement between you ("you," "your," or "Patient") and ADVANCED PERIO CONCEPTS INC ("we," "us," "our," or "Practice").

2. Description of Services

ADVANCED PERIO CONCEPTS INC is a specialized dental practice providing periodontal care and dental implantology services. Our services include, but are not limited to:

  • Periodontal disease diagnosis and treatment
  • Dental implant placement and restoration
  • Bone grafting procedures
  • Oral surgery
  • Soft tissue grafting
  • Consultations and examinations

All services are provided by licensed dental professionals in accordance with applicable laws and professional standards.

3. Patient Eligibility

To receive treatment at our practice, you must:

  • Be at least 18 years of age or have consent from a parent or legal guardian
  • Provide accurate and complete personal and medical information
  • Agree to these Terms and our Privacy Policy
  • Comply with all financial policies regarding payment for services

4. Appointments and Cancellations

4.1 Scheduling Appointments

Appointments may be scheduled by phone, email, or through our website contact form. All appointments are subject to availability.

4.2 Cancellation Policy

We request at least 24 hours' notice for appointment cancellations. Repeated no-shows or late cancellations may result in:

  • A cancellation fee
  • Requirement of a deposit for future appointments
  • Dismissal from the practice

4.3 Rescheduling

We reserve the right to reschedule appointments due to emergencies, provider availability, or other circumstances beyond our control. We will make reasonable efforts to notify you promptly.

5. Payment and Insurance

5.1 Payment Policy

Payment is expected at the time of service unless other arrangements have been made. We accept cash, credit cards, and approved payment plans.

5.2 Insurance

We will submit insurance claims on your behalf as a courtesy. However, you are ultimately responsible for all charges not covered by insurance. We recommend verifying your coverage before treatment.

5.3 Treatment Estimates

Any treatment cost estimates provided are approximate and may change based on clinical findings during treatment. We will inform you of any significant changes before proceeding.

6. Informed Consent

Prior to any procedure, you will be provided with information about the proposed treatment, including:

  • The nature of the procedure
  • Expected benefits
  • Potential risks and complications
  • Alternative treatments
  • Consequences of no treatment

By signing the consent form, you acknowledge that you understand and accept these risks and authorize the procedure.

7. Website Use

7.1 Permitted Use

You may use our Site for informational purposes and to contact our practice. You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Site
  • Collect or harvest information from the Site without permission
  • Transmit viruses, malware, or other harmful code

7.2 User-Submitted Content

By submitting information through our contact forms, you represent that the information is accurate and you have the right to provide it. You grant us a license to use this information to respond to your inquiry and provide services.

8. Intellectual Property

All content on our Site, including text, images, logos, and design elements, is the property of ADVANCED PERIO CONCEPTS INC or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Disclaimers

9.1 Medical Information Disclaimer

The information provided on our Site is for general informational purposes only and should not be considered professional medical advice. Always consult with a qualified dental professional for diagnosis and treatment recommendations.

9.2 Results Disclaimer

Individual treatment results may vary. We cannot guarantee specific outcomes from any procedure. Success depends on many factors, including your overall health, adherence to post-treatment care, and individual healing response.

9.3 Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or accuracy of these external sites.

10. Limitation of Liability

To the maximum extent permitted by law, ADVANCED PERIO CONCEPTS INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or Services. Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount paid by you for the specific service giving rise to the claim.

This limitation does not apply to damages arising from professional negligence (malpractice), which are governed by applicable Virginia law.

11. Indemnification

You agree to indemnify and hold harmless ADVANCED PERIO CONCEPTS INC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our Site or Services.

12. Privacy

Your use of our Site and Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our Site or Services after changes are posted constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to our Site or refuse to provide Services at our discretion, without notice, for any reason, including violation of these Terms. Upon termination, your right to use our Site will immediately cease.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Roanoke, Virginia, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

16. Dispute Resolution

Before filing any lawsuit, you agree to first contact us to try to resolve the dispute informally. If the dispute is not resolved within 30 days, either party may pursue legal remedies in accordance with Section 15.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ADVANCED PERIO CONCEPTS INC regarding your use of our Site and Services and supersede any prior agreements.

19. Contact Information

For questions about these Terms, please contact us:

ADVANCED PERIO CONCEPTS INC
4405 Starkey Rd, Suite A
Roanoke, VA 24018
Phone: +1 (772) 289-3470
Email: info@advancedperioconcepts.com

20. Patient Acknowledgment

By using our Site or receiving services at our practice, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.